Subscription Management
With Loop Subscriptions, you get the most powerful subscription editor allowing you to make any type of changes in an existing subscription whether it is related to product, billing, shipping or payment.
In this article
- Actions on Products
- Actions on Subscription Status
- Actions on Order
- Shipping & Discounts
- Billing & Delivery Policy
- Create a Subscription
- Suggested Reads
- Facing issues?
Actions on Products
With Loop’s powerful subscription editing utility, merchants can take any necessary action on the contents of a subscription.
| Action | Description |
|---|---|
| Add a Product | Add a Product as one-time or as a subscription to any existing subscription |
| Remove a Product | Remove a Product once or permanently from any exiting subscription |
| Swap Product | Swap/change one product for another with ease |
| Change Quantity | Increase/Decrease the quantity of any product in a subscription |
| Minimum order value |
Allow customers to remove products only if the order value is above the minimum amount configured. |
Actions on Subscription Status
These actions when performed change the state of the subscription. Such actions and associated guides for the same are given in the table below.
| Action | Description |
|---|---|
| Pause Subscription |
Pause an Active Subscription |
| Resume Subscription |
Resume a Paused Subscription |
| Cancel Subscription | Cancel an Active Subscription |
| Reactivate Subscription |
Reactivate a Cancelled Subscription |
Actions on Order
Loop’s subscription editor enables you to perform order-related actions on a subscription. These actions when performed change when the upcoming order will be delivered to the customer.
| Action | Description |
|---|---|
| Charge Customer Now | Place the upcoming subscription order for your customers at any point from the admin portal |
| Skip/Unskip order | Skip/Unskip the upcoming orders on behalf of your customers |
| Reschedule the upcoming order | Change when the upcoming subscription order is billed |
Shipping & Discounts
Make changes to Shipping information and change discounts on any subscription as required.
| Option | Description |
|---|---|
| Add/Remove Discount |
Add/Remove/Modify discounts in any susbcription from the admin portal |
| Recalculate Discounts | Enables you to recalculate discounts automatically for all subscriptions when discount code properties are modified in the Shopify admin |
| Edit Shipping Address | Modify the Shipping Address on behalf of your subscribers |
| Edit Shipping Price | Edit Shipping Price manually for any subscription. |
| Edit Delivery Method | Edit/Change Delivery Method title for any subscription |
| Shipping Price Automation | Automatically modify shipping prices in your subscription as per the shipping rates set up in Shopify’s shipping profiles. |
Billing & Delivery Policy
Using Loop’s powerful subscription management tools, you can easily modify any subscription’s Billing & Delivery policy which directly affects.
| Option | Description |
|---|---|
| Change Billing & Delivery Schedule | Edit/Set your subscription’s billing & delivery intervals to any interval of your choosing |
| Configure Specific Billing Days | Set up a specific billing day for a particular subscription to ensure that the orders are billed on the same day irrespective of the start date of their subscription. |
| Global Billing Hour | Set up a Billing hour on Loop to ensure that all subscriptions are billed at the same time in |
| Min/Max Billing Cycles | Setup minimum/maximum billing cycles for your subscriptions |
Create a Subscription
Loop allows you to create a subscription manually for your customer. This can be useful in situations where the customer is unable to perform this themselves
–> Learn how to Create a Subscription manually
Suggested Reads
Here are a few articles that you may find helpful, and we suggest you go through the same
Facing issues?
No need to fret, we’re here to jump in and help you out. Reach out to us at support@loopwork.co or feel free to ping us on chat by clicking the support beacon on the bottom right
Thanks
Loop Subscription Team