Volume discounts reward subscribers with a better price as they buy more, so the incentive to add one more unit sits right where they manage their subscription.
We offer two types of volume discounts: order based, which looks at the total quantity or value of an order, and product based, which targets specific products you want to push. This article covers the difference between the two, how they work together, and where to find detailed setup instructions for each.
Types of volume discounts
Type | What it targets | Profiles allowed |
The entire order, based on total quantity or total value | 1 per store | |
Specific products or variants you select | Multiple, each with its own priority |
When to use each type
Use an order based discount when you want to reward subscribers for the overall size of their order, regardless of which products they add. For example, a protein powder brand can offer 10% off at $50, 20% off at $100, and 30% off at $150, no matter what products make up that value.
Use a product based discount when you want to reward subscribers for adding more of one specific product. For example, a skincare subscription brand can offer 10% off when a subscriber buys 2 bottles of a specific moisturizer, 15% off at 3 bottles, and 20% off on 4 bottles, to move that product's inventory or push a high-margin SKU.
How the two types of discounts work together
You can only have one type of volume discount active at a time.
If you try to activate an order based discount while a product based discount is active, you'll see an error asking you to disable the active product based discount first. The same applies in reverse: activating a product based discount while an order based discount is active prompts you to disable the order based discount.
Within order based discounts, you can only run one profile at a time.
Within product based discounts, you can run multiple profiles at the same time. Each profile has a configurable priority, so if a product belongs to more than one profile, the highest-priority eligible profile is the one shown and applied.
Where to go next
For a full walkthrough of order based discounts, including tier types, configuration, and the customer portal experience, see Order based volume discounts.
For a full walkthrough of product based discounts, including tier configuration, priority rules, and the customer portal experience, see Product based volume discounts.
FAQs
Can I run order based and product based discounts at the same time?
No, only one type of volume discount can be active at a time, but you can switch between them by disabling the active type and activating the other.
Can I create more than one product based discount profile?
Yes, you can create multiple product based discount profiles, each with its own priority, and a single product can belong to more than one profile.
How many order based discount profiles can I create?
You can create one order based discount profile per store.
Are volume discounts available on the storefront?
No, volume discounts are currently available on the customer portal only. Storefront support is planned for a future release.
What are order based discounts?
Order based discounts reward subscribers based on the total quantity or value of their order, regardless of which products they add. Only one order based discount profile can be active per store. See Order based volume discounts for the full setup and details.
What are product based discounts?
Product based discounts, also called quantity breaks, reward subscribers for buying more of a specific product you choose, rather than more of anything in their order. You can run multiple product based discount profiles at once, each with its own priority. See Product based volume discounts for the full setup and details.
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Loop subscriptions team 🙂