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Cancellation flows

17 articles

Articles

Cancellation profilesLearn how to build personalized cancellation flows for different subscriber segments using cancellation profiles in Loop.
Benefits pageLearn how to create and customize a benefits page in Loop to remind subscribers of key perks of subscription and reduce cancellation intent.
Cancellation reasonsLearn how to set up cancellation reasons in Loop to personalize retention flows and trigger targeted actions like pause, skip, or swap.
Retention offersLearn how to set up targeted retention offers in Loop to retain subscribers with last-minute discounts, incentives, or treatment actions before cancellation.
Instant winback offersShow a time-limited win-back offer right after a subscriber cancels, so you get one more shot at saving the subscription before they leave the portal.
Cancellation flows overview (Legacy)Learn how to set up personalized cancellation flows in Loop to reduce churn, collect feedback, and retain subscribers effectively.
United States Automatic Renewal Laws: Requirements & Loop ComplianceLearn what businesses need to ensure compliance with United States Automatic Renewal Laws in different states by showing transparent terms, timely renewal notifications and smoother cancellations.

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Cancellation profiles playbook10 articles