Attentive is one of the most comprehensive text message marketing solution available in the market. It is the largest SMS provider for Shopify in terms of revenue generated. Send heavily personalized messages by using data synced from Shopify and other 3rd party apps and achieve better ROI on your marketing spend than with email alone.
Key features
Send Loop subscription events to Attentive and trigger SMS updates to your subscribers
Segment your customers based on the Loop subscription attributes like active subscriptions count, product subscribed, next order date etc.
Send SMS updates using common brand contact and achieve better open rates than email.
In this article, you'll learn how to integrate Attentive with Loop Subscriptions. Once you've connected your Attentive account, your subscribers will be able to receive SMS updates about their subscriptions and take actions via manage subscription links sent in the SMS.
Attentive integration is available exclusively on the Loop Pro plan.
Setting up attentive integration
Loop has a deep integration with Attentive which doesn't need you to require adding any API keys in both platforms.
Prerequisites
You should have an active Attentive account. If not, please create from here.
If the above prerequisites are met, follow these steps to complete the process.
Navigate to Loop > Tools & apps > Apps > Attentive and click on Connect.
Under the Set up Instructions tab, click Connect, which will redirect you to the Attentive permissions and auth page.
On the Attentive permissions and auth page, click Authorize to complete the integration process.
You will then be redirected back to Loop, where the integration status will now be showing as "Connected".
In Loop's integration section for Attentive, we offer a streamlined approach to get started with sample events. You can click Trigger sample events to test the events triggered, examine the payload sent, and create flows, segments, and more.
Popular use-cases
Send SMS subscription updates
Trigger SMS notifications based on different subscription events
Subscription started: Welcome new subscribers with personalized texts and manage subscription link.
Upcoming order: Send SMS reminder for upcoming orders.
Failed payment: Send failed transaction alerts with links to update payment method.
Order updates: Notify customers about the next order date when order is skipped or rescheduled.
Subscription updates: Notify customers about their subscription status - paused, resumed, cancelled, reactivated
Send password-less login links to customer
Reduce customer tickets: Allow customers to receive subscriber portal login links on SMS by just entering their number.
Empower your customer support team to send links on SMS via admin portal.
Targeted marketing for subscribers
Segment your customer base on the basis of active subscriptions, products subscribed, next order date etc.
Reach out to specific subscribers for new product trials to increase AOV.
Reactivate campaigns for non-active subscribers
Send highly personalized reactivation campaigns based on their subscription attributes with one-click reactivation links.
Need help?
No worries - we're here for you!
If you have any questions or need assistance, feel free to email us at [email protected] or chat with us using the support beacon at the bottom right of your screen.
Regards,
Loop Subscriptions Team 🙂