Does Bundle have multi-currency support?
Does Bundle have multi-currency support?
Multi-currency is not supported in bundles for now. The items are viewed in Store currency on the bundle page. However, on checkout the subtotal is done using the market currency.
We deleted the subscription bundles from Loop, but it is still visible on the website?
We deleted the subscription bundles from Loop, but it is still visible on the website?
If you deleted the subscription bundles from loop, but it is still visible on the website, you may need to check if the Bundle URL has been rendered anywhere on your website.
If so, you’ll need to remove it from there as well, since the widget will become unresponsive if the bundle status is changed to draft or if the bundle is deleted.
Why is a product getting double discount fort the bundle?
Why is a product getting double discount fort the bundle?
The extra or double discount on bundles could be due to the seeling plan being mapped to bundle. Bundles are recommended to have a separate selling plan if you intend to use discounts inside selling plan itself.
I am trying to delete the bundle but seeing the error Bundle added to active Subscription.
I am trying to delete the bundle but seeing the error Bundle added to active Subscription.
If you are trying to delete the bundle and you get a pop-up saying 'Bundle added to active subscription', it means that there is an active subscription linked to this bundle. It is not ideal to delete this bundle. You are advised to kindly get in touch with support team and ask for help.
To find the associated subscriptions for that bundle, please go to Analytics > Reports > Subscriptions > Status = Active & Bundles = Build your bundle
How do I change the custom URL of my bundle page?
How do I change the custom URL of my bundle page?
Custom URL of my bundle page can only be changed via custom API implementation. Simply changing the link would not work, you will need to integrate Loop APIs to your store for this.
Why is there an error "Failed to update bundle" while adding 1 more product/meal in the bundle?
Why is there an error "Failed to update bundle" while adding 1 more product/meal in the bundle?
The error "Failed to update bundle" could be related to several issues.
One possibility is that there may be a configuration issue with the bundle itself, especially if there are limits set on the number of items that can be added to the bundle. For instance, merchants can limit customers to add a certain product in a bundle up to a specified quantity, and if that limit is reached, it could result in an error when trying to add more items.
Additionally, there have been reports of errors occurring when trying to update bundles, particularly with larger meal plans, where the system might not be able to process the request due to configuration issues
If the problem persists, it may be helpful to check the bundle configuration or reach out for further assistance
Is it possible to create a subscription for one product that is a part of the bundle/ belongs to the bundle?
Is it possible to create a subscription for one product that is a part of the bundle/ belongs to the bundle?
Currently, it is not possible to create subscription for a single product that belongs to a bundle.
Can I use upgrade on checkout for one time bundles?
Can I use upgrade on checkout for one time bundles?
Upgrade on checkout for on-time bundles is not supported.
Bundle products are hidden and cannot be added due to the footer of the page?
Bundle products are hidden and cannot be added due to the footer of the page?
If bundle products hidden and cannot be added due to the footer of the page, it might happen if the footer's prosition is fixed, you can fix this by writing custom CSS to make the footer's position adjustable.
Merchant has configured the bundle to redirect users to collection page after clicking on 'Add to cart' - can we replicate this same behaviour for the customer when they edit the bundle from the customer portal ?
Merchant has configured the bundle to redirect users to collection page after clicking on 'Add to cart' - can we replicate this same behaviour for the customer when they edit the bundle from the customer portal ?
This isn’t currently possible due to a product limitation. At the moment, we only support an “Add to cart redirection” option, and we do not have a dedicated feature for “Update to cart redirection.”
If this becomes available in the future, we will be sure to let you know. Let me know if you’d like me to submit this as a feature request.
We recently made some styling updates to Bundle but these changes are not reflecting on Storefront?
We recently made some styling updates to Bundle but these changes are not reflecting on Storefront?
In almost all cases, if the styling changes done to bundles are not reflecting on storefront, it is a cache/cookie issue. Please try opening the store in incognito browser and if that doesn't work, then reach out to support team.
Why do you not use the +/- quantity adjuster buttons in cart page for preset bundle?
Why do you not use the +/- quantity adjuster buttons in cart page for preset bundle?
We do not show +/- quantity adjuster on the cart page for preset bundles because each bundle is assigned its own unique transaction ID when it’s added to the cart, and this ID cannot be generated directly from the cart page.
In Build Your Own Bundle, I’ve configured the bundle, but I’m not able to see the frequency options like One-time or Subscription. What should I do?
In Build Your Own Bundle, I’ve configured the bundle, but I’m not able to see the frequency options like One-time or Subscription. What should I do?
If you can not see the frequency options in bundles, please follow these steps:
Go to Loop App → Bundles.
Select the BYOB bundle where the options are not visible.
Navigate to the Design tab → Styles.
Check the Bundle Size and Frequency Selector settings.
Ensure that the option “Display Bundle Frequency Selector” is enabled.
Enabling it, refresh your bundle view page.
The frequency options should now be visible.
How to add additional details like meal's micronutrients to the product cards displayed in the BYOB bundle?
How to add additional details like meal's micronutrients to the product cards displayed in the BYOB bundle?
To add macro details or information to the product cards, you can retrieve the data from the metafields associated with each item in Shopify and utilize the Loop bundle props.
By using Loop bundle props, you can display important product details from the product metafields as a short description.
All the bundle information is accessible through the following window variable: window.loopBundleProps.
This needs to be done at their end, However we do this for high end pro merchants