Change shipping address

Overview

With Loop Subscriptions, you get the most powerful subscription editor allowing you to make any type of changes in an existing subscription whether it is related to product, billing, shipping or payment. 
In this guide, we will be discussing how to make shipping changes to existing subscriptions and hope to resolve all your queries related to it.


How to access the subscription detail page?

In order to modify a subscription, you would need to access its detail page. For that, you would first need to go to the Subscriptions page.

You can enter either the subscription ID or the customer name to search for the subscription you want to edit.
Once you got the subscription you want to modify, just click on the subscription ID link shown in the first column and it will take you to the subscription detail page.


Editing the shipping address of an existing subscription

Step1: Scroll down the subscription detail page and click on the Edit button displayed at the top-right corner of the Shipping Address card as shown below.
Step2: In the Edit Shipping Address popup, you can view the existing shipping details and following fields will be available to edit
First Name, Last Name, Phone, Company, Address, Apartment, suite, etc., Zip/Postal code, City, Country, Province
Once you click on the Save, the new shipping settings will be updated on the subscription.


Handling shipping price changes after editing shipping address

If you have enabled the setting to auto-update shipping prices (Recommended) on changes in subscription, then the shipping price of the subscription will be automatically recalculated and updated on the subscription. Otherwise, you would have to manually update the shipping price by clicking on the edit button in the product card.

When the auto-update shipping prices setting is enabled

When the auto-update shipping prices settings is disabled

We hope this guide helped you in understanding how to edit the shipping address of a subscription. 
If you have any questions or suggestions, please reach out to us at support@loopwork.co

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