This guide will walk you through integration with Loop, with details of the setup process and its benefits.

What is

Smile is the reviews and loyalty platform for e-commerce, helping you establish brand credibility by building trust and giving your customers a voice.

Value Proposition of Smile-

  1. Reward -Giving your consumers a voice and attracting new ones are made easier by product reviews, ratings, and user-generated material. Utilizing clever integrations, you can highlight your reviews where it matters.
  2. Loyalty- Building consumer trust and rewarding them for their interaction with you are the goals of point systems, VIP tiers, and referrals.

This integration is only available on the Growth plan and above.

Why integrate with Loop?

By integrating Loop Subscriptions with Smile, you can reward loyalty points to your subscribers based on their order activity and let them redeem points by applying discount codes generated by Smile on their subscriptions.

Key features:

  1. Make discount codes generated by Smile compatible with Loop subscriptions
  2. Increase subscription retention by allowing customers to redeem their loyalty points while placing subscription orders.

How do I set this up with Loop?


  • You have an active Smile account. If not, please create from here
  • Merchants should be on Loop’s Growth plan or above

If the above prerequisites are met, follow the below steps-

  • Go to Loop > Integrations > Loyalty and referral > Smile

  • Go to "Set up instructions" and Click on “Connect”

  • Loop is now connected with Smile

How can customers use the discount codes?


  1. “Apply discounts” to be Enabled in Loop > Customer Portal > Preferences
  2. The customer should be able to access the Loop Subscriber portal

Once the prerequisites are met, the customer can redeem the Smile discount code directly from the customer portal, and then they can apply the discount code directly to the discount section on their subscription portal.

Suggested Reads

Here are a few articles that you may find helpful, and we suggest you go through the same

  1. Klaviyo
  2. Attentive
  3. Google Analytics

Facing issues?

No need to fret; we’re here to jump in and help you out. Reach out to us at or feel free to ping us on chat by clicking the support beacon on the bottom right


Loop Subscription Team 🙂

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