Inventory Management


What is Inventory Management?

Inventory management helps you identify and handle out-of-stock situations. By tracking the available quantity of products from Shopify, we have built features using which you can set rules and conditions in Loop that help you automate what happens to subscriptions with products that are out of stock.

Using a combination of Inventory forecast from reporting and out-of-stock handling on Loop, the merchant can always stay updated on their subscription stock requirements for all their products and automatically handle out-of-stock situations!

–> Learn more about Reporting here


Where to find these settings?

You can access these settings by heading to the  Loop > Settings > Inventory


Inventory tracking locations

This section facilitates inventory tracking for recurring orders when multiple inventory locations are available, allowing you to efficiently monitor the whereabouts of your inventory throughout the order processing cycle.

Following options are available for you:

  • Smart inventory: intelligently optimizes how inventory is checked across all locations and shipping zones for your store. For a given product in subscription, inventory is considered only from those locations which can service that customer's address.
  • Specific locations: takes the aggregate inventory from the locations selected by you for order processing.
  • All locations: inventory from all locations is considered for order processing.

Points to note

  • For a product variant, "Inventory tracking location" setting works only when "Track quantity" is enabled and "Continue selling when out of stock" is disabled on Shopify.
  • In the upsell section on customer portal, "Inventory tracking location" setting is not supported.
  • In the case of digital products and local delivery, “Smart inventory” is not supported. “All locations” setting is applied.

Situations and available actions

The screenshot here highlights use cases and the available options for each use case. The merchant can choose between these options based on how they would like to handle their out-of-stock.


Situation Description Available Actions
When at least one item is available
This setting will apply when a subscription order has atleast one item which can be fulfilled.
  • Allow the complete subscription order to be placed
  • Allow partial billing
  • Recalculate shipping charges before processing the partial order
  • Delay the complete subscription order
  • Skip the subscription order

When no items are available
These settings will apply when all items of the subscription order are not available or in low inventory.
  • Allow the complete subscription order to be placed
  • Delay the complete subscription order
  • Skip the subscription order

Which option should I select?

With these options available to the merchant, they can choose how to handle their out-of-stock situations based on how they want to handle such situations. The options are explained below.

  • Allow the complete subscription order to be placed: This setting allows the complete subscription order to be placed regardless of the current inventory state. This might lead to negative inventory if the current stock value is already zero
  • Allow partial billing: Only available items will be shipped as per the scheduled delivery date, and non-available items will be skipped. Partial billing is not supported for prepaid orders currently.
  • Recalculate shipping charges before processing the partial order: Enable this only if you want to charge a different shipping rate when a subscription is partially charged. This might result in customers getting charged for shipping if the partial order amount goes below the minimum cart value needed for free shipping.
  • Delay the complete subscription order: This setting delays the complete order and retries it after a specific number of days. This retry period can be set in the app and the complete order will be tried till the items are back in stock again.
  • Skip the subscription order: This option, if chosen, will skip the entire subscription order when the selected use case occurs for a subscription. 

Need help?

No need to fret. We’re here to jump in and help you out. Reach out to us at support@loopwork.co or feel free to ping us on chat by clicking the support beacon on the bottom right

Thanks!

Loop Subscription Team 🙂

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