Change Delivery Frequency

Sometimes, the customer may have to change their delivery frequency. This can be due to various reasons. To provide a seamless customer experience, it becomes very important that the customers are able to make such changes on their own and don’t need to write an email or contact your support team for the same.

With Loop’s functional and easy to use customer portal, your customers can choose the delivery frequency they want, by themselves.

How to access this setting?

  • Step 1: Go to Loop App -> Customer Portal and enable Edit Delivery Schedule option.
  • Step 2: Click Save to save your changes

Note that the subscription discount will remain unchanged even if you have different discounts configured for different delivery frequencies.

How does it work at the customer’s end?

Once this setting is enabled the customer will be able to see an Edit button next to the Delivery Schedule which will allow them to choose between the delivery intervals that you have set-up on the selling plans.

If you have any queries or doubts about any of these steps. Please reach out to support@loopwork.co

Thanks
Loop Subscription Team

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