Having multiple subscriptions which deliver at different dates can be troublesome to manage for the customer. To provide a seamless customer experience, it becomes very important that the customers are able to merge their subscriptions and save on shipping and time without needing to write an email or contact your support team for the same.
You can enable this option for your Shop’s Customer Portal from where the customers can Merge their subscriptions by themselves.
How to enable this on your customer portal
You can do this by going to Loop App > Customer Portal > Merge Subscriptions and checking the box and clicking on Save
How to Merge Subscriptions on the customer portal
- Step 1: Go to Your Subscriptions page from Shopify/Email
- Step 2: You can find the merge subscriptions option here. Click on it to go to the Merge Subscriptions Page
- Step 3: On this page choose the subscriptions which you’d want to merge into a single day.
Note that you can only merge subscriptions which have the same delivery frequency
- Step 4: Click on Merge Subscriptions to merge multiple subscriptions into one
If you have any queries or doubts about any of these steps. Please reach out to firstname.lastname@example.org
Loop Subscription Team