Reports


What are Reports?

Reports empower merchants to download crucial data needed for back-office operations, rapid analytics, and decision-making about marketing expenditure, product management, and subscription retention. Loop’s powerful reporting feature will enable you to make business decisions with ease.


Where can I find this?

  • Head over to Loop > Analytics > Reports

  • According to your needs, select the report you want to publish by clicking on it.
  • Apply the relevant filters, and you are good to go.



Types of reports on Loop

Loop provides various types of reports, keeping in mind, the various needs of a merchant at different stages in their business.

Type Description Use case
Subscribers This will give a list at a subscriber/customer level with details like subscription status, subscribed products, next order date, total spent etc. Subscribers report will provide you valuable insights into your customer data with major insights like total subscription revenue, subscription orders processed, contact details etc. and will be extremely useful for driving marketing campaigns.
Subscriptions This will give a list of subscriptions with customer, shipping, payment, products, discounts and next order details Subscriptions report will help in managing shipping and packaging schedule, payment status of the subscriptions and tracking Month-on-month increase in numbers of subscriptions.
Subscription products This will give a list of subscriptions with its associated products’ info like price, quantity, discounts etc. displayed row wise. Subscription products report will help you manage inventory, review pricing and discounts across your products, It also provides a subscription level view of all the products that are part of subscriptions on the app.
Subscription orders processed This will give a list of subscription orders processed with customer, shipping and payment related info. A major takeaway from this report would be how many subscription orders are processed on the platform and total value of processed orders, and understand a split up between new subscriptions and older subscription orders over a certain time period
Subscription Checkout orders This will give a list of subscription orders placed via Shopify checkout. A major takeaway from this report would be how many subscription orders are processed via checkout.
Subscription skipped orders This will give a list of subscription orders skipped with customer, shipping and payment related info. A major takeaway from this report would be how many subscription orders are are skipped for whatever time and total value of processed orders.
Subscription upcoming orders List of upcoming subscription orders scheduled to be processed in the selected time period. This report can be used to understand the risk status of your upcoming subscription orders and take preventive measures to reduce subscription churn.
Transactions This will give a list of transactions processed via Loop with subscription, customer, order and payment related info in the selected time period. Transactions report will help you understand the transactions made and attempted by Loop. This will help you understand the reason behind payment failures and analyze and detect fraud.
Inventory forecast This will help you to view projected quantity of subscription products that will be sold in the selected time period. The major benefit of this report is that it will help you manage and predict the minimum inventory required to process subscription orders. This will save you from Stock out and will reduce product waste and help in predicting product sale trends.
Subscription activity log This will give a list of all the activities/events that happened to subscriptions A major takeaway from this report would be what all activities were performed in accordance to the subscriptions like any change in the settings.

Steps to be followed to obtain any report

  • Go to Loop > Analytics > Reports, and then click on the type of report that you want to see. Let’s assume that want to see “ Subscriptions Report”.

  • You can now apply filters, based on what insights you want to gain from the data. Suppose you want to see a report of subscriptions that are active or have been paused. I will simply search the column name i.e., status, and will click on “Active” and “Paused”.

  • Click on “Apply Filters,” and we are good to go for our report.


Need help?

If you are looking for some specific report that is not covered by our reports feature on the app, No need to fret; we’re here to jump in and help you out. Reach out to us at support@loopwork.co or feel free to ping us on chat by clicking the support beacon on the bottom right.

Thanks!

Loop Subscriptions Team 🙂

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